FAQ's
Got Questions? We've Got Answers.
Everything you need to know about EliteTech. If you can't find your answer here, feel free to reach out!
Product & Quality
What exactly is EliteTech?
EliteTech is a smart gadgets and electronics brand offering innovative and reliable products to upgrade everyday life.
Are your products quality tested?
Yes, all products undergo strict quality checks before dispatch to ensure performance and durability.
Ordering & Gifting
How do I place an order?
It’s easy! Head over to
elitetechindia.myshopify.com
,
browse your favorite gadgets, add them to your cart, and complete your purchase through our secure checkout.
Can I gift EliteTech products?
Absolutely! Our Gadgets make the perfect gift. Just enter the recipient's shipping address at checkout. You can even add a personalized note to make their day.
Payment & Shipping
What payment methods are available?
We accept all major payment methods: Credit/Debit Cards, Netbanking, UPI, and popular digital wallets. We also offer a Cash on Delivery (COD) option.
What are the delivery charges?
- Prepaid Orders: Delivery is on us! It’s completely FREE.
- Cash on Delivery (COD): For COD, you need to pay an extra ₹50 online, and the rest when your order arrives. No hidden extra charges.
How can I track my order?
Once your order ships, we'll send a tracking link to your email and WhatsApp. You can also use the "Track Orders" section on our website with your Order ID to see its live status.
Returns & Support
What is your return and damage policy?
Your satisfaction is our top priority.
- Returns: Not happy? Request a return within 2 days of delivery. The product must be unused and in its original packaging.
- Damaged Products: In the rare case of damage, contact us immediately with photos. We’ll make it right.
How can I get in touch?