Privacy policy
Privacy Policy
Last updated: December 21, 2025
EliteTech operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). EliteTech is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. Personal information does not include anonymized or de-identified data.
Depending on how you interact with our Services, we may collect or process the following categories of personal information:
• Contact details: name, billing address, shipping address, phone number, email address
• Financial information: payment method, transaction details, payment confirmations (payment card details are securely processed by payment providers and not stored by us)
• Account information: username, password, preferences, and settings
• Transaction information: products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled
• Communications: information you provide when contacting customer support
• Device information: IP address, browser type, device identifiers
• Usage information: interactions with the Services, browsing activity, and navigation behavior
Personal Information Sources
We may collect personal information from the following sources:
• Directly from you, when you create an account, place an order, contact us, or otherwise provide information
• Automatically, through cookies and similar technologies when you use our Services
• From service providers, such as payment processors, shipping partners, and analytics providers
• From partners or third parties, where permitted by law
How We Use Your Personal Information
We may use your personal information for the following purposes:
1. Provide, Tailor, and Improve the Services
• To process orders, accept payments, arrange shipping, manage returns, create and maintain accounts, remember preferences, enable reviews, and improve your shopping experience
2. Marketing and Advertising
• To send promotional emails, messages, or advertisements about products, offers, or updates
• You may opt out of marketing communications at any time
3. Security and Fraud Prevention
• To protect accounts, prevent fraud, verify transactions, and maintain the security of our Services
• You are responsible for keeping your login credentials confidential
4. Communicating with You
• To respond to inquiries, provide customer support, and maintain our business relationship with you
5. Legal Reasons
• To comply with applicable laws, regulations, legal processes, and to enforce our policies and Terms of Service
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
• With Shopify, payment gateways, shipping partners, and service providers who help us operate our business
• With marketing and advertising partners, in accordance with their privacy policies
• When you request or consent to disclosure (for example, delivery of products)
• With affiliates or as part of a business transaction (merger, acquisition, or bankruptcy)
• To comply with legal obligations or protect the rights, safety, and security of our business and users
Relationship with Shopify
Our Services are hosted by Shopify, which processes personal information to provide and improve the Services. Your information may be transferred to and processed in countries outside your location.
Shopify may use your information for enhanced features, analytics, and personalized advertising. Shopify is responsible for processing personal information used for these purposes.
To learn more, visit the Shopify Consumer Privacy Policy.
Third-Party Websites and Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of these websites. Please review their privacy policies separately.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Retention of Your Information
We use reasonable security measures to protect your personal information, but no system is completely secure. Information retention depends on legal, operational, and business requirements.
Your Rights and Choices
Depending on your location, you may have the following rights:
• Right to access your personal information
• Right to delete your personal information
• Right to correct inaccurate information
• Right to data portability
• Right to opt out of marketing communications
You may exercise these rights by contacting us using the details below. We may verify your identity before processing requests.
Complaints
If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred, stored, and processed outside your country. Where required, we rely on lawful transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact
If you have questions about this Privacy Policy or your personal information, contact us:
📧 Email: elitetechshop.in@gmail.com
⏱️ Response Time: 24–48 business hours